Showing posts with label profit. Show all posts
Showing posts with label profit. Show all posts

Tuesday, August 18, 2009

Boost the Juice in your Customers and Staff

Would you like to be able to create improvements in customer loyalty and staff retention, year after year? A newly released study indicates that Employee Engagement is the key.

Eight out of ten leading companies in the study attributed changes in profitability and/or revenue DIRECTLY to employee engagement initiatives. Even in these financially stressful times, keeping employees connected with business goals and outcomes is delivering positive business results. Read the study at http://www.aberdeen.com/link/sponsor.asp?cid=6050.

"Top companies are moving beyond employee satisfaction -- a one-way street which only measures if the employees needs are being met by the organization -- to employee engagement, which is all about aligning individual, organizational and customer needs," comments Mollie Lombardi, analyst at research firm The Aberdeen Group.

Employee engagement does not have to be an expensive project. Even small changes can make a big difference! What changes could you make today to increase the connection and communication with your team?

The good news is that it’s about implementing simple ideas to connect your employees with your business, not about spending a fortune. A simple way to start is to create is to conduct a survey of employee opinion and get input from your people. As a special offer for my blog readers, call me in August for a free survey of the Juice Levels (engagement, energy, alignment) at your place - either email me at helen@helenmac.com or call +614 199 30864.

Friday, July 31, 2009

Disengagement is Costing Business Big Bucks

Disengaged workers in the UK have cost the economy between £59bn and £64bn in the past 12 months according to research carried out by the Gallup organization. The key question is what are your employees costing you?

I’m delighted to announce that a UK government-backed study into employee engagement has identified a critical link between involvement of staff and bottom-line success in business – more proof of the connection between attitude and profit. Commissioned by the Department for Business, Innovation and Skills (BIS), the report outlines the enormous benefit of accessing the potential of people at work and enabling them to be the best they can be. (These are two key aspects of the “Juiced Up Principles”.) You can read the report at http://tiny.cc/dy5PU

Whether we are in tough times like we are now, or when the economy recovers, engagement is a key to productivity and profitability, because amongst other things it increases creativity and a healthy sense of competitiveness.

The good news is that it’s about implementing simple ideas to connect your employees with your business, not about spending a fortune. A simple way to start is to create is to conduct a survey of employee opinion and get input from your people. As a special offer for my blog readers, call me in August for a free survey of the Juice Levels (engagement, energy, alignment) at your place - either email me at helen@helenmac,com or call +614 199 30864.